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FAQ

  • What are the shipping options?
    At this point in time I at only able to offer standard USPS delivery. This usually takes 2-3 days after payment and packagaing has been processed. Keep in mind, shipping will only take place on weekdays and not on the weekends.
  • What do I do if I received my package is damaged in the mail?
    We at Art By Lila Lee take great care in the packaging of our products, but if you do receive a damaged product, we would require you to take a picture of the damaged product and its packaging, and send that to us within a day of recieving your package. After assessing the pictures, a refund will be processed straight away.
  • How do I contact your company if my question isn’t answered here?
    The most easiest and effecient way to contact is is through email (ArtByLialaLee@gmail.com), where we aim to reply back within 12 hours.
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